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Frequently Asked Questions

frequent questions...

If you don't see an answer to your question, please give us a call or drop us an email with your question. We will do our best to find an answer for you. Thank you for visiting Alpine Satellite.

 Home satellite

Q: Can I get networks on my small dish?

A: Local Networks are available on Dish Network. Not yet available on DirecTV - still need to use off-air antenna.

 Q: I have dish network, how do I get local channels over satellite?

A: You must install a second dish and some other equipment. Give us a call, we'll make it happen.

 Q: I have DirecTV now, can I just buy a Dish Network dish and get local channels?

A: You have to subscribe to at least the Dish Network Top 60 package to qualify for the networks.

 Q: How many TV's can I hook up to my satellite?

A: As many as you like, however if they are hooked up to the same receiver, then you must watch the same channel on every TV. In order to watch different channels on different TV's you will need multiple receivers.

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Business Satellite

Q: I own an assisted living facility, can I put satellite on all of the TV's to the rooms?

A: Yes, there are 2 ways to accomplish this. First is a head end scenario, where all receivers are in 1 location and signals are distributed to the TV's via modulators. Second is "L-band" signal distribution. In this scenario, each room would have it's own satellite receiver.

 Q: Am I able to get music for my waiting room with satellite?

A: Yes, we can do the job from start to finish. Music channels are available through DirecTV and Dish Network. We also offer commercial amplifiers and speakers as well as installation of all products that we sell.

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Satellite Internet:

Q: I would like high speed internet, but all I have is a cell phone, what can I do?

A: Neither DirecWay or Starband require a phone line, they are truly 2-way internet systems.

 Q: I have more than 1 computer, can I hook up and surf on more than 1 computer?

A: Yes, our knowledgeable staff can network your home or small business.

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Custom Wiring and Networking

Q: I have a home entertainment system, but the wires are exposed, is there any way to hide them?

A: Let our creative technicians walk through your options to hooking up your system to get the optimal use of and make it a pleasant sight in your home.

 Q: I bought a second computer for my house, how can I hook it up to share my internet connection and my printer?

A: There are several options for you to choose from. Give us a call to find out if wireless networking or hardwiring is the best option for you. Our knowledgeable tech can have you sharing and surfing in a very short time.

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Commercial V-Sat

Q: We are a company that offers training over satellite across the country, do you cover any areas besides Grand Junction?

A: Yes, we cover the Western Slope of Colorado, Eastern Utah, Southern Wyoming, and Northern New Mexico.

 Q: It is imperative that we meet deadlines when setting up installations and service, can you help us?

A: Yes, we understand the importance of being on time and do everything in our power to meet or exceed our customers' expectations.

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Rentals

Q: I have a construction site that has no phone lines and no internet service, can you help me?

A: Yes, we offer satellite internet services, and satellite and cellular services on a daily, weekly and monthly rental basis.

 Q: My office on this construction site is next to several other offices, is there a way to get telephone and intercom services to those other offices?

A: Yes, we can network other computers to share internet and hook up a telephone paging system in a matter of just a few hours.

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